We can learn much from studying
high caliber athletes like Michael Phelps and comparing their technique to that
of weaker swimmers. The novice swimmer uses a lot of energy, generating a lot
of splash but not moving very quickly, whereas experts seem to move through the
water effortlessly, finding a smooth, splash-free, alignment and flow.
With
this in mind, a plot of effort versus results produces the following 4-quadrant
diagram:
EFFORT
|
2.
Splash
|
3.
Sweat
|
1.
Sink
|
4.
Swim
|
|
RESULTS
|
Quadrant 1 ‘sinking’: no effort put in and no results obtained.
Quadrant 2 ‘splashing’: energy is used to push water into the air
(splash) instead of directing it into propulsion, giving the impression of
plenty of action without producing results.
Quadrant 3 ‘sweating’: much effort is used to make progress, giving
short-term results that are difficult to sustain.
Quadrant 4 ‘swimming’: energy is focused into obtaining the desired
outcome; there is little wasted effort and a sustainable flow is developed.
There is abundant ‘splashing’ in today’s
workplace, examples abound of large amounts of energy directed at activities
that do not contribute to attaining goals. A continual focus on the urgent (including activities that are not important) is one root cause; the accompanying neglect of communication and
training, with reduced time to build relationships and trust [1] causes splash
through re-work, poor quality, unclear priorities and discontentment. Not to
mention email, a large proportion of which is ‘falsely urgent’, driving many
executives to spend hours splashing at work and wherever they can access their
‘splash-machine’, the ubiquitous Blackberry.
I think the majority of us are
prone to spend much of our time in Quadrant 3, sweating, working hard to get
the results we desire, while not having time or resource to invest in
higher-value activities. Again, this can be a symptom of pressure to attend to
short-term priorities at the expense of longer-term benefit. To ‘swim’, moving into the fourth Quadrant, requires focusing
energy into activities that will produce the greatest benefit, a concept that
has been expressed many times in varying ways, famously in the ‘Pareto
Principle’ [2]. As Michael Phelps demonstrates so gracefully, sometimes we
have to use less effort to get more results, to go faster we first have to slow
down to review where our time and energy will be most valuable.
References
- Covey SR, The Speed of Trust: The One Thing that Changes Everything, 2006, Simon & Schuster.
- Pareto Principle, http://en.wikipedia.org/wiki/Pareto_principle
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